Shipping policy
SHIPPING POLICY
Last updated: 3 September 2026
Where we ship
We ship from London to the United Kingdom, the European Union and worldwide.
Postage and delivery times
| Destination | Service | Cost | Typical delivery |
|---|---|---|---|
| United Kingdom | Standard, tracked | £3.49 | 2–4 working days |
| United Kingdom | Express | £6.99 | 1–2 working days |
| European Union | Standard international | £14.99 | 5–10 working days |
| Rest of world | Standard international | £23.99 | 7–21 working days |
Delivery estimates run from the point your parcel is collected by the carrier. They are estimates, not guarantees.
Production time
Every SUBNONE tee is printed to order. Please allow 2–5 working days for production before your order is dispatched. Delivery time is in addition to this.
That means a UK standard order typically arrives within 4–9 working days of you placing it. We would rather quote honestly than promise next-day and disappoint.
Orders containing several items may be dispatched together once all are printed.
Tracking
All orders are sent tracked. You will receive an email with tracking details when your parcel is dispatched.
If tracking hasn't updated for several days, or your parcel hasn't arrived within the estimated window, email asktaiylor@outlook.com and we will chase it.
Lost or delayed parcels
Royal Mail does not treat an item as lost until a set period has passed — 10 working days for UK deliveries, longer for international. We cannot raise a claim before then, but tell us as soon as you're concerned and we'll start the process at the earliest point possible.
If a parcel is confirmed lost in transit, we will reprint and resend it, or refund you in full.
Incorrect addresses
Please check your delivery address at checkout. We ship to the address you provide. If an order is returned to us because the address was wrong or incomplete, we'll contact you and can re-send once further postage is paid.
International orders, duty and taxes
Orders outside the UK may attract import duty, VAT or other local charges on arrival. These are set by the destination country, are not included in our prices, and are the customer's responsibility. Customs processing can also add time to delivery.
If a parcel is refused or abandoned because import charges aren't paid, any costs incurred are deducted from any refund.
Questions
Email asktaiylor@outlook.com.